Kevin Snow-K S Training, Driving lessons in Tiverton, Taunton,

Lesson Cancellation Policy

You must give us at least 24hr notice (the “Minimum Notice”) if you wish to cancel or rearrange a driving lesson, otherwise you will be liable to pay for 100% of the lesson fee.

Where you have pre-paid for any lesson but fail to attend or provide the Minimum Notice to cancel or rearrange the lesson, it will be counted as lesson taken for the purposes of the lesson cancellation policy and you will be liable for the lesson fee.

You will not be able to sell or transfer any driving lessons, which you have pre-paid for, to any third party, without obtaining our prior consent.

Refund Policy

You are entitled to cancel your driving tuition up to 7 days following the date of commitment (“Booking Date”) or otherwise in accordance with the Distance Selling Regulations 2000 (the “Regulations”). If you have not taken any lesson(s) within the first 7 days of the Booking Date You will be entitled to a full refund of any amounts paid, subject to deduction of the Refund Charge.

If you have taken lesson(s) within the first 7 days, and you wish to cancel, you will not be eligible for a refund on any lessons taken.

No refund is payable where a period of 12 months has elapsed since your last lesson.

If you are entitled to any refund, you will be required to pay an administration charge of £10 to process the refund (the “Refund Charge”). The Refund Charge will be deducted from each refund that is paid back to you.

Where it is possible to do so, where we agree to refund you any amounts in refund, we will do so using the same method you used when making your payment. If for any reason we are unable to refund you using the same method with which you paid, we reserve the right to refund you by any other method we deem appropriate.

We may request additional information from you to confirm your identity in order to comply with the Money Laundering Regulations 2007; we will also use this information to ensure adherence to Our Merchant Operating Instructions for card collection facilities.

Refunds may take up to 28 working days to reach you or your account.

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